Estimated Arrival 3 - 5

Estimated Arrival(Intl) 5 - 7

Since our products involve live floral arrangements tailored to each Customer’s specification, we are unable to offer order cancellations or refunds after we have begun processing the transaction. All sales are final. Should you wish to change or cancel your order, please contact our Customer Service Department at info@roseboxnyc.com to confirm whether the processing of your order has commenced.

If you want to report problems with your order, such as damaged roses or faulty boxes, please email us info@roseboxnyc.com with photos of the damaged product and delivery package and we will evaluate the incident.