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Estimated Arrival 8 - 14
Estimated Arrival(Intl) 8 - 14
If for any reason you are not happy with your purchase, you may return or exchange the item(s) within 15 days of receiving the order. Please note that items damaged through normal wear and tear are not eligible for return or exchange.
To be eligible, you must email us: firstname.lastname@example.org and inform us of your plan to exchange / refund within 15 days of receiving your product. Our Customer Service Representative must first verify your original online purchase from houseofwinders.com. Products must be received by House of Winders Limited in its original condition and unused, with its original packaging.
Ship your return merchandise to House of Winders Limited at the address provided, pre-paid and insured (if you wish to insure the package), using the shipper of your choice. House of Winders Limited recommends insuring the shipment; House of Winders Limited is not responsible for damage or loss during shipment.
We will process your return and a refund of the item’s price at the time of purchase (excluding shipping) will be made to your account upon receipt and inspection of the eligible item.
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